info@nextsmartfusion.com
+6625315827
Nakhon Ratchasima, Thailand

Privacy Policy

How we protect and handle your personal information

Last updated: March 15, 2025 | This policy applies to all services provided by Nextsmartfusion

Overview

At Nextsmartfusion, we understand that your privacy matters. When you work with us on mobile game development projects or participate in our learning programs, you're trusting us with information that's important to you. This policy explains what information we collect, why we need it, and how we protect it.

We've written this in plain language because legal documents shouldn't require a law degree to understand. If something isn't clear, please reach out to us directly.

Key Principle

We collect only what we need to provide excellent service, and we never sell your personal information to third parties. Your data helps us deliver better mobile game development solutions and improve our educational programs.

Information We Collect

The information we gather falls into several categories, depending on how you interact with our services:

Information Type What We Collect Purpose
Contact Information Name, email address, phone number, company name, business address Communication, project coordination, service delivery
Project Details Game concepts, technical requirements, budget information, timeline preferences Developing accurate project proposals and delivering customized solutions
Learning Program Data Educational background, skill assessments, progress tracking, assignment submissions Personalizing learning experiences and measuring program effectiveness
Technical Information IP address, browser type, device information, website usage patterns Improving website performance and user experience

We also collect information you voluntarily provide through consultations, surveys, or feedback forms. This helps us understand your specific needs and improve our mobile game development services.

How We Use Your Information

Your information serves specific purposes that directly benefit your experience with our services:

  • Providing mobile game development services and managing project timelines
  • Communicating about project progress, updates, and deliverables
  • Processing payments and maintaining accurate financial records
  • Delivering educational content and tracking learning program progress
  • Sending relevant industry updates and service announcements (with your permission)
  • Analyzing website usage to improve functionality and user experience
  • Responding to customer service inquiries and technical support requests

We don't use your personal information for automated decision-making that significantly affects your services. All major project decisions involve human review and your direct input.

Information Sharing and Third Parties

We work with trusted service providers who help us deliver quality mobile game development services. Here's who might have access to your information and why:

Development Tools & Platforms

Game engines, cloud services, and development platforms that help us build your mobile games. These providers have strict data protection agreements with us.

Payment Processing

Secure payment processors handle financial transactions. They receive only the information necessary to process payments and maintain PCI compliance standards.

Communication Services

Email and messaging platforms that help us stay in touch about your projects. We use encrypted communication channels whenever possible.

Legal Requirements

We may disclose information when required by law, to protect our legal rights, or to ensure the safety of our services and users.

Important: We never sell your personal information to marketers or advertisers. Any data sharing serves a specific business purpose related to your services or legal compliance.

Your Privacy Rights

Under Thailand's Personal Data Protection Act (PDPA) and international privacy standards, you have several rights regarding your personal information:

Access Your Information

Request a copy of the personal information we hold about you. We'll provide this within 30 days of your request.

Correct Inaccuracies

Ask us to update or correct any personal information that's inaccurate or incomplete. This helps us serve you better.

Delete Your Data

Request deletion of your personal information, subject to legal and contractual obligations. Some information may need to be retained for business records.

Limit Processing

Ask us to limit how we process your information in certain circumstances, such as while we verify accuracy of disputed data.

Data Portability

Receive your personal information in a structured, commonly used format that you can transfer to another service provider.

To exercise any of these rights, contact us using the information provided at the bottom of this policy. We'll respond to your request promptly and may need to verify your identity for security purposes.

Data Security and Protection

Protecting your information is a serious responsibility. We implement multiple layers of security to safeguard your data:

  • Encrypted data transmission using industry-standard SSL/TLS protocols
  • Secure cloud storage with access controls and regular security audits
  • Limited employee access on a need-to-know basis for business operations
  • Regular security training for all team members handling personal information
  • Backup and recovery systems to prevent data loss while maintaining security
  • Secure development practices for all custom applications and systems

Security Incident Response

If a security incident affects your personal information, we'll notify you within 72 hours and provide clear information about what happened, what data was involved, and what steps we're taking to resolve the issue.

Data Retention and Storage

We keep your personal information only as long as necessary to provide services and meet legal obligations:

Data Category Retention Period Reason
Project Files & Communications 5 years after project completion Business records, warranty support, potential future collaboration
Learning Program Records 3 years after program completion Academic records, certification verification, program improvement
Financial Records 7 years Tax obligations and accounting requirements under Thai law
Marketing Communications Until you unsubscribe Ongoing marketing consent and communication preferences

When retention periods expire, we securely delete or anonymize your personal information. Some aggregated, non-personal data may be retained indefinitely for business analytics and service improvement.

International Data Transfers

Some of our service providers operate internationally, which may involve transferring your personal information outside Thailand. When this happens, we ensure appropriate safeguards are in place:

  • Using cloud providers with data centers that meet international security standards
  • Implementing contractual protections that require adequate data protection measures
  • Selecting providers in countries with adequate privacy law protections
  • Encrypting data during transfer and storage to minimize risks

We regularly review our international service providers to ensure they maintain appropriate privacy and security standards that meet or exceed Thai PDPA requirements.

Cookies and Website Technology

Our website uses cookies and similar technologies to improve your browsing experience and understand how you interact with our services:

Essential Cookies

Required for basic website functionality, security, and remembering your preferences during your visit.

Analytics Cookies

Help us understand which content is most useful and how to improve our website and services.

You can control cookie settings through your browser preferences. Disabling certain cookies may limit some website functionality, but won't prevent you from contacting us about our mobile game development services.

Changes to This Policy

We review and update this privacy policy annually or when significant changes occur in our business practices or legal requirements. When updates are made, we'll:

  • Update the "Last Updated" date at the top of this policy
  • Notify active clients by email if changes significantly affect their rights
  • Post notice of major changes on our website and in client communications
  • Provide a summary of key changes in plain language

Continued use of our services after policy updates indicates your acceptance of the revised terms. If you disagree with any changes, please contact us to discuss your concerns.

Questions and Contact Information

We're committed to transparency about how we handle your personal information. If you have questions, concerns, or want to exercise your privacy rights, please reach out to us:

Email: info@nextsmartfusion.com
Phone: +66 2 531 5827
Address: 104 Pru Yai, เมือง Nakhon Ratchasima 30000, Thailand

We aim to respond to all privacy inquiries within 48 hours. For complex requests, we may need additional time but will keep you informed of our progress.